Frequently Asked Questions

Question 1

What is Foto Owl AI?

Accepted Answer

Foto Owl AI is an AI-powered photo and video sharing platform designed for events. It helps guests instantly discover, view, and download their photos while giving photographers and organizers powerful branding and engagement tools.

Question 2

Who is Foto Owl AI built for?

Accepted Answer

Foto Owl AI is built for event photographers, wedding photographers, event organizers, sports leagues, brands, enterprises, and large-scale events.

Question 3

Is Foto Owl AI free to use?

Accepted Answer

Yes. Foto Owl AI offers a free plan to help you get started. Paid plans are available for higher storage and advanced requirements.

Question 4

How does Foto Owl AI work?

Accepted Answer

Photographers or organizers upload photos and videos to Foto Owl AI. The platform processes the media using AI, organizes it into smart galleries, and allows guests to instantly find their photos using face recognition or browsing.

Question 5

Why should I use Foto Owl AI for my events?

Accepted Answer

Foto Owl AI eliminates manual photo sharing, improves guest experience, increases engagement, and turns event photos into instantly shareable, branded assets.

Question 6

How is Foto Owl AI different from traditional photo-sharing methods?

Accepted Answer

Unlike links, folders, or manual sharing, Foto Owl AI automates discovery, delivery, branding, and engagement using AI—saving time and improving reach.

Question 7

How is Foto Owl AI different from Google Drive or Dropbox?

Accepted Answer

Google Drive and Dropbox are file storage tools. Foto Owl AI is an event experience platform that helps guests find their photos instantly using AI, while providing branding, analytics, and engagement features.

Question 8

Can Foto Owl AI be used for large-scale or enterprise events?

Accepted Answer

Yes. Foto Owl AI is built to handle large-scale and enterprise events with high volumes of photos, videos, and guests.

Question 9

How do I benefit by sharing free photos with all guests?

Accepted Answer

Sharing free photos creates free marketing, stronger branding, and happier guests. You can also enable photo selling to generate additional revenue from the same event.

Question 10

What core features does Foto Owl AI offer?

Accepted Answer

Foto Owl AI offers face recognition, smart galleries, photo and video sharing, branding tools, notifications, analytics, photo selling, and real-time uploads.

Question 11

What is the photo selection feature and can guests download original-quality photos?

Accepted Answer

The photo selection feature allows guests to mark their favourite photos. You can then download the selected images in original quality or create copies of RAW versions from your local system.

Question 12

What is the Marquee Frame feature?

Accepted Answer

Marquee Frame allows you to add branded frames on top of photos for marketing and brand visibility. Learn more: https://fotoowl.ai/products/marquee-frame

Question 13

Can I add watermarking or branding to my photos?

Accepted Answer

Yes. You can add watermarks, logos, and brand details to photos to promote your brand and increase visibility.

Question 14

What is the maximum photo or video size that can be uploaded?

Accepted Answer

The maximum supported file size for photos is 30 MB. Video limits depend on the selected plan.

Question 15

What image and video formats does Foto Owl AI support?

Accepted Answer

Foto Owl AI supports JPG, PNG, WEBP, MP4, and WEBM formats.

Question 16

Does Foto Owl AI compress images or change photo quality?

Accepted Answer

No. Foto Owl AI does not manipulate or reduce your photo quality. There is an optional compression feature to save storage—if enabled, original quality may be lost.

Question 17

Can I charge guests to download photos or sell event photos?

Accepted Answer

Yes. Foto Owl AI offers a photo selling feature that lets you set prices per photo and sell directly to guests. Learn more: https://fotoowl.ai/products/photo-selling

Question 18

What is Beam and how does camera-to-cloud upload work?

Accepted Answer

Beam is a real-time camera-to-cloud upload feature that uses FTP and SFTP to upload photos directly from the camera during live events. Learn more: https://fotoowl.ai/products/beam

Question 19

What AI technology powers Foto Owl AI?

Accepted Answer

Foto Owl AI uses advanced computer vision and machine learning models for face recognition and media organization.

Question 20

How does AI face recognition work in Foto Owl AI?

Accepted Answer

The AI analyzes facial features to match guests with their photos, enabling instant and accurate photo discovery.

Question 21

Is face recognition mandatory to use Foto Owl AI?

Accepted Answer

No. Face recognition is optional. Guests can also browse galleries manually.

Question 22

How accurate is Foto Owl AI's face recognition?

Accepted Answer

Foto Owl AI delivers high accuracy even at scale, making it reliable for large events.

Question 23

Does Foto Owl AI continuously improve its AI models?

Accepted Answer

Yes. The platform continuously improves performance and accuracy as it processes more data.

Question 24

How long does AI processing take after upload?

Accepted Answer

AI processing begins immediately after upload and typically completes within minutes, depending on volume.

Question 25

Is AI processing secure and privacy-safe?

Accepted Answer

Yes. AI processing follows strict security and privacy standards.

Question 26

Can Foto Owl AI work with real-time uploads during live events?

Accepted Answer

Yes. With Beam, Foto Owl AI supports real-time camera-to-cloud uploads during live events.

Question 27

How does Foto Owl AI handle large volumes of images and videos?

Accepted Answer

Foto Owl AI is built at scale, having processed 1B+ images, stored 10+ PB of data, and served 8M+ guests reliably.

Question 28

Is my data safe with Foto Owl AI?

Accepted Answer

Yes. Foto Owl AI follows strict security practices to protect your data.

Question 29

Is Foto Owl AI GDPR compliant?

Accepted Answer

Yes. Foto Owl AI is GDPR compliant and respects user data rights and deletion requests.

Question 30

Does Foto Owl AI follow ISO security standards?

Accepted Answer

Yes. Foto Owl AI is ISO 27001 compliant.

Question 31

Who owns the photos uploaded to Foto Owl AI?

Accepted Answer

You retain full ownership of your photos and videos at all times.

Question 32

Can guests access only their own photos?

Accepted Answer

Yes. Access controls and AI-based discovery ensure guests see only the photos meant for them.

Question 33

How does Foto Owl AI handle face data and biometrics?

Accepted Answer

Face data is used only for photo discovery and is processed securely, following strict privacy guidelines.

Question 34

Can I request data deletion or account removal?

Accepted Answer

Yes. You can request data deletion or account removal at any time.

Question 35

Where is my data stored?

Accepted Answer

Data is stored securely on trusted cloud infrastructure with high availability and redundancy.

Question 36

Does Foto Owl AI share data with third parties?

Accepted Answer

No. Foto Owl AI does not sell or misuse your data. Data is shared only when required to provide core services.